TERMS & CONDITIONS
Effective Date: 16/11/2025
About ROOTS Culture Collective
ROOTS Culture Collective ("ROOTS," "we," "us") operates rootsculture.co and stocks beauty products from Black, Indigenous, and POC-owned brands. By using our website and purchasing from us, you agree to these terms.
Orders & Pricing
All prices are in AUD and include GST
We reserve the right to limit quantities or refuse orders
Product availability is subject to change
Payment is required at time of purchase
We accept [credit/debit cards, Afterpay, etc.]
Product Information
We strive for accurate product descriptions and images
Colours may vary slightly due to screen settings
Check ingredient lists if you have allergies or sensitivities
Contact us if you have questions before purchasing
Account Use
You're responsible for keeping your account secure
Provide accurate information when ordering
Don't use our site for anything illegal or harmful
Intellectual Property
All content on this site (images, text, logos) belongs to ROOTS or our brand partners
You can't use our content without permission
Limitation of Liability
Products are sold "as is"
We're not liable for allergic reactions or misuse
We're not responsible for shipping carrier delays
Australian Consumer Law rights still apply
Payment Processing
Payment processing is handled securely through Squarespace Commerce and [Stripe/PayPal]. We do not store your payment information on our servers.
SSL Certificate: Our website uses SSL encryption to protect your data during transmission.
Customer Reviews:
You may leave reviews on products. By submitting a review, you grant ROOTS permission to display it on our website. Reviews must be:
Honest and based on your experience
Free from offensive language or personal attacks
Not promotional for other businesses
We reserve the right to remove reviews that violate these guidelines.
Changes to Terms
We may update these terms. Changes take effect when posted. Continued use means you accept the updates.
Contact
Questions? Email us at Hello@rootsculture.co